ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk with integrated Project Management and Asset Management software whose features include contract management, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Project Management, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-t

Keywords: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Project Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Recent Changes: Help Desk, Asset Management, ITIL ready Help Desk, Project Management, Purchase Management, Contract Management, Remote Control, service catalog, agent scanning, desktop management, auto assign tickets, helpdesk API

Install Support: Install and Uninstall

Supported Languages: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese

Additional Requirements: P III 1Ghz and above, 256 MB RAM

PAD file URL: http://www.manageengine.com/products/service-desk/pad-servicedeskplus.xml